Guest Experience & Privacy

Cookie Policy

This Cookie Policy explains how Potand Platter uses cookies and similar technologies to support secure reservations, refine your browsing experience, and maintain the calm, reliable hospitality experience you expect from our restaurant.

Last updated: 14 July 2026
Softly lit dining room at Potand Platter with neatly set tables and warm natural tones.

When you visit http://potandplatter.com, certain information may be stored on your device through cookies and similar technologies. We use these tools carefully to ensure our website, reservation enquiries, and contact forms remain secure, reliable, and enjoyable to use.

This Cookie Policy should be read alongside our Privacy Policy and our Terms & Conditions. If you have any questions, you are welcome to contact us via the details on our Contact page.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They allow the site to recognise your browser, remember certain information about your visit, and support features that help the website function smoothly.

On our site, cookies help us:

  • Keep pages secure while you submit a reservation or event enquiry
  • Remember basic preferences such as your selected region or previously viewed pages
  • Understand how guests navigate our content so we can refine the experience

Cookies may be "session" cookies (which expire when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).

Types of Cookies We Use

Potand Platter uses a limited and considered set of cookies tailored to hospitality and reservations. These typically fall into the following categories:

Strictly Necessary Cookies

These cookies are essential for the website to operate. They enable key features such as secure page loading, form submission, and navigation between sections.

Examples in our context may include:

  • Maintaining a secure connection while you complete a reservation form on the Reservations page
  • Supporting basic functionality of our navigation and contact forms

Performance & Analytics Cookies

Performance cookies help us understand how guests use our website so we can improve layout, content, and load times. The information is aggregated and does not identify you directly.

Examples include:

  • Understanding which dining or poker information pages are most frequently viewed
  • Measuring how guests move from the Concept page to the Menu and through to Reservations

Functional Cookies

Functional cookies allow the site to remember choices you make, helping us provide a more tailored, seamless experience.

Examples include:

  • Remembering whether you have closed an informational banner, such as cookie or responsible entertainment notices
  • Remembering basic details you have entered in a form for a short time if you navigate away and then return

Marketing & Hospitality Experience Cookies

Where used, marketing cookies help us tailor communications and measure the effectiveness of hospitality-focused campaigns. Potand Platter does not use cookies to promote online gambling or wagering services.

Examples may include:

  • Understanding interest in private events or offline poker evenings hosted at our venue
  • Measuring responses to seasonal dining or celebration packages

Purpose of Cookies on Our Website

We use cookies thoughtfully, with the aim of supporting a refined guest experience that mirrors the calm, attentive service you receive in our dining room.

Enhancing Website Functionality

Cookies assist in delivering pages reliably, keeping navigation smooth, and ensuring interactive components behave as expected across different devices and browsers.

  • Supporting stable access to our Dining Menu and event information
  • Ensuring important notices, such as 18+ entertainment messaging, display correctly

Supporting Reservations & Enquiries

Cookies help ensure that reservation and event enquiry forms work smoothly while you are completing them.

  • Maintaining the state of your reservation details while you move between sections of the Reservations page
  • Helping to protect forms from misuse or fraudulent activity
  • Allowing us to identify and resolve reliability issues promptly

Without certain cookies, parts of our website may not function as intended, and you may be unable to submit a reservation or contact request successfully.

Managing Your Cookie Preferences

We respect that different guests have different levels of comfort with cookies. You can manage, accept, or decline cookies using the tools available in your web browser, and where provided, through on-site preferences.

Browser Controls

Most browsers allow you to:

  • View which cookies are stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block all cookies, or certain categories (such as third‑party cookies)

Instructions for managing cookies can typically be found in the "Settings", "Privacy" or "Security" sections of your browser. For more detailed guidance, you can visit the help pages provided by your browser developer.

Impact of Disabling Cookies

If you choose to disable or block certain cookies:

  • Some parts of our website may not display or function correctly
  • You may be unable to submit forms on the Reservations or Contact pages
  • Previously saved preferences may not be remembered between visits

Strictly necessary cookies are generally required for the website to operate and cannot usually be disabled via our systems. They can, however, be removed or blocked through your browser settings, which may affect functionality.

Third-Party Services

From time to time, we may engage carefully selected third-party service providers to help us understand how guests interact with our website or to host embedded content. These providers may set their own cookies in order to deliver their services.

Examples of third-party services may include:

  • Analytics platforms that provide aggregated insights into website performance
  • Map or location services embedded on our Contact page
  • Hospitality or event tools that help us understand interest in private dining or in‑venue poker evenings

These third parties are expected to handle information in accordance with their own privacy policies and applicable laws. We do not permit third‑party cookies to be used for promoting online gambling, betting services, or digital casino games.

Data Protection & Privacy

Any personal information that may be collected via cookies is treated with care and confidentiality. We are committed to handling guest data in accordance with applicable Australian privacy regulations and the principles set out in our Privacy Policy.

In practice, this means:

  • Limiting cookie use to what is reasonably necessary for a smooth, secure hospitality experience
  • Using aggregated or de‑identified information wherever possible
  • Restricting access to personal data to authorised team members and trusted providers
  • Using cookies to support in‑venue hospitality only, not to drive online gambling behaviour

If you submit personal information through our website (for example, via the Reservations or Contact forms), that information will be handled in line with our Privacy Policy and not solely through cookies.

We may update this Cookie Policy from time to time to reflect changes in our website, hospitality services, technology, or applicable legal requirements.

When we make significant changes, we will take reasonable steps to inform you, which may include:

  • Updating the "Last updated" date at the top of this page
  • Providing a prominent notice on our website
  • Highlighting changes in conjunction with updates to our Privacy Policy or Terms & Conditions

We encourage guests to review this page periodically to stay informed about how cookies support the Potand Platter online experience.

If you have any questions about this Cookie Policy or how we use cookies more generally, please contact us using the details provided on our Contact page.

Reservations & Enquiries

Planning your next visit to Potand Platter?

Our team is available to assist with dining reservations, private events, and offline poker evenings hosted in our private lounge. If you would like to discuss your preferences before submitting details online, we are glad to help.

Reserve a table Contact the team

18+ notice: Cocktail service and offline poker nights are reserved for guests aged 18 years and over.